Hospitality professional in a luxury dining space

Uncle Ben Pty Ltd

Hospitality Setup & Operation Management Solutions

End-to-end consulting for restaurants, bars, and catering businesses across Australia—from concept to daily operations.

23+

Years of expertise

16+

Years in senior hotel management

200+

Large-scale events delivered

Balancing operational excellence, cultural authenticity, and sustainable growth for every venue we guide.

Executive overseeing hospitality operations

Uncle Ben Pty Ltd

Hospitality consultants with on-the-ground leadership across Australia & Asia.

Experienced from

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About Uncle Ben Pty Ltd

Founded by Mr. Ben Pham, Uncle Ben Pty Ltd draws on over 23 years of hospitality experience throughout Australia and Asia. We specialise in transforming hospitality visions into thriving restaurants, bars, and catering services with tailored setup and operational management.

With more than 16 years in senior management roles at five-star hotels across Vietnam and Australia, Ben is driven by a vision to elevate modern Vietnamese cuisine on the global stage while delivering operational excellence across diverse hospitality concepts.

Beyond Vietnamese inspirations, we develop and manage concepts across cuisines and service styles, always balancing quality, growth, cultural integrity, and environmental responsibility for our clients.

Hospitality Leadership

Our dedicated team continually enhances service standards, supports Australian visa sponsorship pathways, and advises on purchasing and operating hospitality businesses in Australia.

23+ years hospitality experiences across Australia & Asia.

Hospitality consultant working with a culinary team

Hospitality Leadership

23+ years hospitality experiences across Australia & Asia.

Our Services

From early-stage concept and financial planning to team development and on-the-ground operational leadership, we cover every phase of hospitality delivery.

Concept Development

Concept Development

Define positioning, culinary direction, brand identity, and market fit for your venue.

Setup & Pre-opening Management

Setup & Pre-opening Management

Coordinate contractors, licensing, procurement, and pre-opening readiness with precision.

Staff Recruitment & Training

Staff Recruitment & Training

Build skilled teams with structured onboarding, cross-training, and leadership coaching.

Operational Systems & SOPs

Operational Systems & SOPs

Design service blueprints, workflows, and performance standards tailored to your brand.

Menu Engineering

Menu Engineering

Craft profitable menus aligned with your concept, supplier ecosystem, and guest expectations.

Cost & Profit Management

Cost & Profit Management

Implement analytics-driven cost controls, P&L oversight, and growth-focused strategies.

Catering & Event Solutions

Catering & Event Solutions

Deliver seamless catering and experiential dining for corporate, private, and community events.

Why Choose Uncle Ben Pty Ltd?

We provide bespoke, scalable solutions with trusted partners to ensure every hospitality vision thrives.

Proven success in fine dining and modern Vietnamese concepts across Australia.

Strong network of suppliers, chefs, and industry specialists ready to activate your project.

Tailored engagement models for venues of any scale and ambition.

Flexible contracts: consulting, operational management, or profit-sharing partnerships.

Contact Us

Let’s explore how we can support your hospitality journey in Australia.

Uncle Ben Pty Ltd – Hospitality Consultant & Management

Canberra ACT, Australia

Emailben.pham@uncleben.com.au

Phone+61 421 977 338

We respond within two business days and tailor our engagement to your preferred communication channel.

Available Monday – Saturday (AEST)

Request an Appointment

Schedule a confidential consultation to discuss your hospitality project, expansion, or operational challenges.

Uncle Ben Pty Ltd – Hospitality Consultant & Management

ben.pham@uncleben.com.au or +61 421 977 338